Analytics Service System Design
1. Business Requirements
Functional Requirements
- Ingest data from multiple sources (web, mobile, APIs)
- Real-time and batch analytics processing
- Dashboard for visualizing metrics and trends
- Customizable alerts (thresholds, anomalies)
- User management and authentication (analysts, admins)
- Mobile-ready responsive UI
- Export analytics reports (CSV, PDF)
- API for programmatic access to analytics data
- Role-based access control
Non-Functional Requirements
- 99.9% availability (max ~8.76 hours downtime/year)
- Scalability to handle high data volume and spikes
- Secure data storage and access control
- Fast response times (<300ms for dashboard/API)
- Audit logging and monitoring
- Backup and disaster recovery
- GDPR/data privacy compliance
- Mobile responsiveness
Out of Scope
- Data monetization or marketplace features
- Built-in machine learning model training (unless specified)
- Third-party BI tool integration
2. Estimation & Back-of-the-Envelope Calculations
- Data sources: 100+ (websites, apps, APIs)
- Events per day: 10M (page views, clicks, transactions)
- Peak concurrent users: ~2,000 (dashboard/API)
- Data size:
- Raw events: 10M × 0.5 KB ≈ 5 GB/day
- 1 year: 5 GB × 365 ≈ 1.8 TB
- Aggregated metrics: 100K × 0.5 KB ≈ 50 MB/day
- User data: 10,000 × 2 KB ≈ 20 MB
- Total DB size: ~2 TB/year (raw + aggregates, excluding logs/backups)
- Availability:
- 99.9% = 8.76 hours/year downtime max
- Use managed DB, multi-AZ deployment, health checks, auto-scaling
3. High Level Design (Mermaid Diagrams)
Component Diagram
mermaid
flowchart LR
Source[Data Sources (Web/Mobile/API)]
Ingest[Ingestion Service]
Stream[Stream Processor]
Batch[Batch Processor]
DB[(Analytics DB)]
Cache[Cache (Redis)]
Alert[Alert/Notification Service]
Dash[Dashboard (Web/Mobile)]
API[Analytics API]
Source --> Ingest
Ingest --> Stream
Ingest --> Batch
Stream --> DB
Batch --> DB
Dash --> Cache
Dash --> API
API --> DB
API --> Cache
DB --> Alert
Dash --> AlertData Flow Diagram
mermaid
sequenceDiagram
participant S as Data Source
participant I as Ingestion
participant SP as Stream Processor
participant BP as Batch Processor
participant D as Analytics DB
participant C as Cache
participant A as Alert Service
participant U as User (Dashboard/API)
S->>I: Send Event Data
I->>SP: Real-time Processing
SP->>D: Store Aggregates
I->>BP: Batch Processing
BP->>D: Store Aggregates
D->>A: Trigger Alert (if needed)
U->>C: Query Metrics
C-->>U: Hit/Miss
U->>D: Query Metrics (if miss)
D-->>U: ResponseKey Design Decisions
- Database: Columnar DB (e.g., ClickHouse, Amazon Redshift) for fast analytics queries; may use PostgreSQL for metadata
- Cache: Redis for fast dashboard/API responses
- Stream Processing: Apache Kafka + Apache Flink/Spark Streaming for real-time analytics
- Batch Processing: Apache Spark or managed cloud ETL
- Deployment: Cloud-based, multi-AZ, managed services for high availability
- Alerting/Notifications: Email/SMS/push via third-party service (e.g., Twilio, Firebase)
- API: REST/GraphQL for analytics data access
4. Conceptual Design
Entities
- User: id, name, email, password_hash, role, registration_date, status
- DataSource: id, name, type, config, status
- Event: id, source_id, event_type, payload, timestamp
- Metric: id, name, description, aggregation_type, created_at
- Aggregate: id, metric_id, value, period, timestamp
- Alert: id, user_id, metric_id, type (threshold/anomaly), message, created_at, status
- AuditLog: id, user_id, action, entity, entity_id, timestamp
Key Flows
- Data Ingestion:
- Data sources send events to ingestion service
- Stream processor computes real-time aggregates, stores in DB
- Batch processor computes periodic aggregates, stores in DB
- Alerting:
- System triggers alerts based on thresholds/anomalies in metrics
- Dashboard/API:
- Users query metrics via dashboard/API, using cache for performance
Security
- Role-based access control (RBAC)
- Input validation, rate limiting
- Encrypted connections (HTTPS)
- Regular backups and audit logs
5. Bottlenecks and Refinement
Potential Bottlenecks
- Ingestion throughput:
- Use scalable, distributed ingestion (Kafka, cloud pub/sub)
- Analytics DB query load:
- Use columnar DB, partitioning, and caching
- Alert delivery:
- Use async queues for notifications
- Dashboard/API latency:
- Use cache and optimize queries
- Single region failure:
- Deploy across multiple availability zones/regions
Refinement
- Monitor system metrics and auto-scale ingestion/processors
- Regularly test failover and backup restores
- Optimize queries and indexes for frequent operations
- Consider sharding or multi-cluster DB if data volume grows significantly
This design provides a scalable, highly available, and mobile-ready analytics service with robust alerts, analytics, and operational best practices.