HealthCare Management System Design
1. Business Requirements
Functional Requirements
- User registration and authentication (patients, doctors, staff, admins)
- Patient profile management (demographics, medical history, allergies)
- Appointment scheduling and management
- Electronic health records (EHR) management
- Prescription and medication tracking
- Billing and insurance management
- Alerts/notifications (urgent alerts, appointment reminders, medication reminders)
- Mobile-ready responsive UI and API
- Role-based access control (doctors, nurses, admins, patients)
- Analytics and reporting (patient trends, appointment stats)
- Secure messaging between patients and providers
Non-Functional Requirements
- 99.9% availability (max ~8.76 hours downtime/year)
- Scalability to support large patient and provider base
- Secure data storage and access control (HIPAA/GDPR compliance)
- Fast response times (<300ms for most requests)
- Audit logging and monitoring
- Backup and disaster recovery
- Mobile responsiveness
Out of Scope
- Telemedicine/video consultation (unless specified)
- Integration with external pharmacy or lab systems
- In-person device integration (e.g., medical equipment)
2. Estimation & Back-of-the-Envelope Calculations
- Users: 50,000 patients, 2,000 providers, 500 staff/admins
- Patient records: 50,000
- Appointments: 1M/year (~2,700/day)
- Daily transactions: ~10,000 (logins, appointments, alerts, EHR updates)
- Peak concurrent users: ~1,000
- Data size:
- Patient profiles: 50,000 × 5 KB ≈ 250 MB
- EHRs: 50,000 × 100 KB ≈ 5 GB
- Appointments: 1M × 0.5 KB ≈ 500 MB
- Billing: 1M × 0.5 KB ≈ 500 MB
- Audit logs: 10M × 0.2 KB ≈ 2 GB
- Total DB size: ~8 GB (excluding logs, backups, images)
- Availability:
- 99.9% = 8.76 hours/year downtime max
- Use managed DB, multi-AZ deployment, health checks, auto-scaling
3. High Level Design (Mermaid Diagrams)
Component Diagram
mermaid
flowchart LR
User[User (Web/Mobile)]
LB[Load Balancer]
App[Application Server]
DB[(Database)]
Cache[Cache (Redis)]
Storage[Object Storage (Docs/Images)]
Alert[Alert/Notification Service]
Analytics[Analytics Engine]
User --> LB --> App
App --> DB
App --> Cache
App --> Storage
App --> Alert
App --> Analytics
Analytics --> DBData Flow Diagram
mermaid
sequenceDiagram
participant U as User
participant A as App Server
participant D as Database
participant C as Cache
participant S as Storage
participant L as Alert Service
U->>A: Book Appointment
A->>C: Check Provider Availability
C-->>A: Hit/Miss
A->>D: Create Appointment Record
D-->>A: Success/Fail
A->>L: Send Confirmation/Urgent Alert
A-->>U: ResponseKey Design Decisions
- Database: Relational DB (e.g., PostgreSQL) for transactional data, strong consistency
- Cache: Redis for fast lookups (sessions, provider schedules)
- Object Storage: For documents/images (e.g., AWS S3, Azure Blob)
- Analytics: Batch or streaming (e.g., Kafka + Spark, or managed cloud analytics)
- Deployment: Cloud-based, multi-AZ, managed services for high availability
- Alerting/Notifications: Email/SMS/push via third-party service (e.g., Twilio, Firebase)
- API: REST/GraphQL for mobile and web clients
4. Conceptual Design
Entities
- User: id, name, email, password_hash, role, registration_date, status
- PatientProfile: id, user_id, demographics, medical_history, allergies, insurance_info
- ProviderProfile: id, user_id, specialty, schedule, contact_info
- Appointment: id, patient_id, provider_id, datetime, status, notes
- EHR: id, patient_id, provider_id, record_type, data, created_at, updated_at
- Prescription: id, patient_id, provider_id, medication, dosage, start_date, end_date, status
- Billing: id, patient_id, appointment_id, amount, status, insurance_claim
- Alert: id, user_id, type (urgent/appointment/medication), message, created_at, status
- AuditLog: id, user_id, action, entity, entity_id, timestamp
Key Flows
- Appointment Booking:
- User books appointment
- App checks cache for provider availability, falls back to DB
- Creates appointment record
- Sends confirmation/urgent alert
- EHR Update:
- Provider updates EHR
- App stores record, triggers alert if urgent
- Alerts:
- System triggers urgent alerts for critical events (e.g., abnormal results)
- Analytics:
- Periodic jobs aggregate patient, appointment, and billing data for trends
Security
- Role-based access control (RBAC)
- Input validation, rate limiting
- Encrypted connections (HTTPS)
- HIPAA/GDPR compliance
- Regular backups and audit logs
5. Bottlenecks and Refinement
Potential Bottlenecks
- Database contention (high read/write during peak):
- Use read replicas, caching, and DB connection pooling
- Alert delivery:
- Use async queues for urgent notifications
- EHR/image storage:
- Use scalable object storage and CDN for documents/images
- Analytics workload:
- Offload to separate analytics engine, run during off-peak
- Single region failure:
- Deploy across multiple availability zones/regions
Refinement
- Monitor system metrics and auto-scale app servers
- Regularly test failover and backup restores
- Optimize queries and indexes for frequent operations
- Consider sharding if user/record volume grows significantly
This design provides a scalable, highly available, and mobile-ready healthcare management system with robust urgent alerts, analytics, and operational best practices.